Q. When attempting to register, I can’t find my school in the list.

A. The populated list includes thousands of schools from across the country; however, we could be missing a few. Look for the option to manually enter your school name and details. If you are not affiliated with any school, just provide your individual or organizational details, and we’ll get you registered.

Q. After registering, I did not receive an email confirming my initial registration.

A. If you’ve checked your spam folder, the issue is likely either 1) your email address was entered incorrectly or 2) your organization’s email system is blocking delivery of the confirmation email that is being sent from If you’re still having trouble, please use the help form to request assistance via phone or email.


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